Legal & Privacy
Terms of Service
This policy is in effect and was last revised on: 24 July 2024
Welcome to https://skincade.com (“Site”) the platform operated by RUNE INNOVATIONS LTD, registration number HE457085, registered at Peiraios 30, 1st floor, Flat/Office 1 Strovolos, 2023, Nicosia, Cyprus, duly incorporated in accordance with the laws of the Republic of Cyprus. All references in this policy to "we,” “us,” “our" refer to operator of the Site.
Your access to the Site and your right to use the services is for personal use and for entertainment purposes only. The sole purpose of the Site and services is to play games and/or access features on the Site.
Please carefully read these terms and conditions (“Terms and Conditions”) and keep a copy of them for your reference as they apply to everyone visiting the Site and interacting with our services in any way on the Site. You may be subjected to additional terms and policies, rules or guidelines which apply to specific elements of our services.
All references in this policy to "you,” “your" refer to the user.
The use of any services provided by us or just access to its content gives the user the status of user.
By accessing or using any part of the Site, you automatically agree to these Terms and Conditions, our Privacy policy, and our other policies applicable to you. By using our services, you agree to be bound by these Terms and Conditions and our other policies. If you do not agree with any part of these Terms and Conditions, please discontinue your use of our Site.
- Minimum Age Requirement
- By accessing the Site or by using our Site services, you confirm that you are at least 18 years of age or at least of the age of majority in your jurisdiction. Using our services while underage is a violation of these Terms and Conditions. To ensure compliance with this requirement, we may request documentary proof of your age at any time. Failure to provide proof of age may result in the termination of your account and any refund or compensation is solely under our discretion.
- Site currency
- Our Site use only fictional on-site currency which have no real world money/asset value (“Gems”). The sole purpose of Gems is only entertainment purposes – to participate in the contests organized on our Site.
- Personal responsibility
- You are personally responsible for any legal and tax matters associated with in-game items acquired through the Site. We do not hold any responsibility of in-game items that are on your Steam account, including those withdrawn from our Site.
- Privacy policy document
- When using our Site, we may collect some information about you, your device, or about how you are using our Site. For easier understanding, we placed all information about data collection in a separate document called Privacy Policy which is available on the Site. All your personal data is collected, stored, transferred, or otherwise processed according to this Privacy Policy. Please review our Privacy Policy to get a clear picture of how we collect, store, use, and remove any data which we may collect from you.
- Registering and log-in
- You can register and login to the Site using your own Steam account which is owned by Valve Corporation or creating an account on the Site linked with your own Steam account. We are not affiliated in any way with Valve Corporation and/or any of its affiliates. The services are only for personal use. You are not allowed to use our services in someone else’s name or in their account or hold more than one account on Site. All users may register for a single account on the Site. If you register for more than one account on the Site, we may terminate either or both accounts and you may forfeit all rights associated with and interests in such accounts. When registering on the Site, you are responsible for providing information that is true, accurate, and complete, since otherwise we may not be able to provide you with the services. If any information is changed after your registration, it is up to you to update it, so we may continue providing you with the services. Your data – your responsibility: we are not responsible for any issues which might arise in connection with untrue or inaccurate information or information which is not complete. You understand that it is your responsibility to keep your log-in information confidential. You are responsible for all activity under your account. If you ever find out or suspect that someone accessed your account without authorization, you are advised to inform us immediately. If you fail to provide the required information, if we reasonably believe that you have provided false information, we may terminate your account. Acceptance of registration is subject to our sole discretion.
- We reserve the right to ask for proof of identity at any time and for any reason, including requiring you to submit a copy of your government issued photo identification. If you fail to provide current and complete documentation per our request, we are entitled to deny or restrict access to the Site or any feature of the services, including, but not limited to participating in the contests, stores, deposits/withdrawals, account closures and other activities on Site.
- Once registered, your account could be accessed either using your account credentials or directly with your Steam account. For user protection and security measures, we might apply additional measures during the access of account, including, but not limited Two-Factor Authentication (2FA).
- Description of contests
- We offer a variety of contests on the Site. There are a number of different game modes, as follows:
- Case opening: a user can purchase the right to open a case for a set Gems price and is thereby eligible to receive any of the items listed within the case. All the prices and odds of winning any of the in-items within the case are displayed prior to entry into the contest. The acquired in-game item is automatically credited to your account balance as Gems.
- Case battle: a thrilling experiences between at least two users within Site. Users can participate by contributing/purchasing the case to the battle using Gems. Each case contains randomized in-game item. After the case battle is over (cases opened) the user with the best in-game item keeps all in-game items opened during this specific case battle. The acquired in-game item(-s) are automatically credited to your account balance as Gems.
- Roulette: we offer a simple and standard roulette game mode where a user has the option to wager on different segments on the roulette. To participate in this game mode you shall place the bet of Gems from your account. In case of successful bet amount of Gems are multiplied as of the rate displayed on the bet and credited to your account.
- Plinko: The balls are then dropped down a column where the balls fall and bounce through a board. To participate in this game mode you shall select amount of Gems used for participation in this game mode. After amount is confirmed each ball can land on various multipliers which determines the payout and which will be credited to your account.
- Mines: In this game mode user is revealing each mine on the grid of 25 grid squares. You can select the number of mines within this grid. To participate in this game mode you shall select amount of Gems used for participation in this game mode. The amount of Gems are multiplied based on successful reveal of squares containing no mines. Cashout amount of Gems will be credited to your account.
- We offer a variety of contests on the Site. There are a number of different game modes, as follows:
Deposits and Balance
- Your account balance is the amount of Gems you have on our Site.
- Gems can be acquired only on our Site. The Site provides following methods to acquire Gems: (i) depositing in-game items (CS2 or Rust skins) from your Steam account (ii) funding with cryptocurrency (iii) funding by using your debit card (iv) alternative local payment methods provided by our Site’s payment service providers.
- Upon deposit of CS2 or Rust skin – method (i) – value of the skin will be determined based on the real-time pricing data from Steam Community Market or other platforms that we consider trustable. We can apply certain commission rate for accepting CS2 or Rust skins and providing you Gems in exchange. Total amount of Gems for particular CS2 or Rust skin will be displayed to you at the time of deposit. We have a right but not an obligation to provide a Gems bonus to compensate the difference between value of skin in Steam Community Market or other platforms and total amount of Gems provided.
- In case of other deposit methods deposits are converted to Gems to 1.4 rate. User is provided with particular amount of Gems received in case of debit card, cryptocurrency or alternative payment methods.
- Total amount of Gems for particular method will be displayed to you at the time of deposit. We have a right but not an obligation to provide a Gems bonus for a certain deposit methods.
- By adding funds to your account on the Site you accept that the Gems have no real money value. The sole purpose for these Gems is to access the services on the Site (participate in the contests). Once the Gems are added to the user's account the users may use these Gems only for services on this Site.
- For user protection and security measures of the site we might limit the number of payment instruments (cards/wallets) being used. We reserve the right to limit your account to certain number of payment instruments. In case of limit of payment instruments for your account will be reached new payment instruments will not be allowed to be used until approval by us.
- The Site is not a banking institution. Replenishment of funds for your Site account is carried out through a third-party payment system for receiving payments and is not managed by us. Your interaction with the third-party payment system is not governed by us and we do not address any claims that you may have with any third-party payment system. All claims, chargebacks and/or monetary interactions are processed by the procedures of third-party payment system which we cannot impact and you shall contact them directly regarding any issues.
- Rewarded Gems and prizes
- We reward our users for successful participation in the contests. Depending on particular contest user might be awarded by: i) amount of Gems or ii) in-game items. Upon participation in contest user is presented about amount of Gems received in case of successful participation or the value of in-game item in Gems.
- The rewarded Gems are automatically credited to the user’s account balance. If the user is rewarded with in-game item then the value of the this in-game item is credited to user balance.
- Any rewards that are mistakenly credited to your user account remain our property and will automatically be deducted from your user account upon confirmation of the error. Any rewards mistakenly credited to your user account that have been withdrawn by you before confirmation of the error will constitute a debt owed by you to us in the amount of such wrongfully attributed rewards. We may use the payment methods and information used during deposits to recover such debts from you.
- Rewards will only be awarded if a contest was run and duly completed without any technical errors, bugs, interruptions, or any unacceptable involvement of third-party. We reserve the right to cancel contests at any time for any reason. In the event of a cancellation, all entry fees will be refunded to the user except as specifically provided in these Terms and Conditions.
- We reserve the right to make adjustments based on errors or irregularities in our calculation of results. Any our decision as to the winner(s) of a contest shall stand as a final and binding decision. We reserve the right to reverse rewards in the event of any adjustment. By registering an account and/or participating in any contest you unconditionally agree that we shall serve as the sole judge and arbiter as to the determination of a winner(s) in all contests in the event a dispute arises and agree to cooperate with our efforts to reverse rewarding as necessary.
- We reserve the right in our sole and absolute discretion to deny any contestant the ability to participate in any contests for any reason whatsoever. Further, we may in our sole and absolute discretion invalidate any contest result for the purpose of preventing abusive and/or any unfair or potentially unlawful activity or if there is a risk of any such abusive, illegal or unfair activity.
- Withdrawal rules
- The Site does not allow withdrawals of any deposit made nor Gems as it is used only on Site to participate the contest for entertainment purposes only. The services of our Site and contest on this Site is not designed to provide user with anything that has a monetary value. Gems on the website are not transferrable, non-fungible with no value and cannot be exchanged into any valuable asset.
- The user can redeem Gems in our store for particular in-game item (CS2 or Rust skin) on the store. Each CS2 or Rust skin are evaluated for certain amount of Gems which has no monetary value. Upon withdrawal of the CS2 or Rust Gems are deducted from users balance. If user account balance has required amount of Gems particular CS2 or Rust skin is withdrawn to your Steam account.
- Refunds
- You may request a refund for your purchased Gems within fourteen (14) days of purchase and if you have not used any of those Gems. You will receive the refund through the same payment method you used to make the purchase. In case any bonus was provided upon deposit of Gems refunded amount will exclude this bonus amount.
- We do not issue any refunds for in-game items acquired during participation in contests.
- We recommend contacting us for assistance if you experience any issues regarding of provision of services on Site. You may reach our customer support.
- Fees
- We reserve the right to charge additional fees for access to the Site or any other feature or services and to change our fee structure at our discretion. You understand and agree that the prices of our services on our Site and any fees may be updated daily. All previous prices, value offers, and discounts are unavailable once removed from the Site.
- You agree to pay all fees or account charges related to any fees, charges, purchases, exchanges associated with your account immediately when due in accordance with our stated billing policy or that of our third-party billing agent. You understand and agree that you are responsible for all fees or penalties that are associated with your account. Your account will be deemed past due if it is not paid in full by the payment due date. Your card issuer agreement may contain additional terms with respect to your rights and liabilities as a card holder. You agree to pay all amounts due immediately upon cancellation or termination of your account.
- Termination and access restriction
- Termination by you You have the right to close your account at any time for any reason by contacting our support. You cannot assign, transfer, sell, or share your membership to the Site.
- Termination by us We may limit or completely cancel your access to the Site and services if you are not complying with our Terms and Conditions. We can in our sole discretion suspend or terminate access to all or parts of the Site and services to anyone without prior notice for any reason. We have the right to deny services to anyone at any time.
- License and intellectual property rights
- Subject to your compliance with these Terms and Conditions, we grant you a limited, non-exclusive, non-transferable, non-sub licensable license to use the Site. Except as expressly permitted in these Terms and Conditions you may not: copy, modify, or create derivative works based on the Site; distribute, transfer, sublicense, lease, lend or rent the Site to any third party; reverse engineer, decompile, or disassemble the Site; or make the functionality of the Site available to multiple users through any means. Trademarks, service marks, registered trademarks, product and service names and company names or logos that appear on the Site are the exclusive property of their respective owners.
- Our service providers
- You understand and agree that we may use certain third-party service providers to offer the services to you. You understand and agree that you must agree to and abide by any user terms, privacy policy or other policy that such third party requires you to agree to use their services. In the event of a conflict between those policies and our policies the terms of our policies shall govern.
Disclaimer
- To the fullest extent provided by law the Site and services are provided 'as is' without warranty of any kind either express or implied including but not limited to warranties of accuracy, merchantability, fitness for a particular purpose and/or non-infringement. None of the parties involved in creating, producing and/or delivering the services and the Site are liable for any direct, incidental, consequential, indirect, or punitive damages or any other losses, costs or expenses of any kind which may arise directly or indirectly through access to, use of, or browsing the Site or through your downloading of materials from the Site, including but not limited to anything caused by bugs, viruses or any computer system, hardware, software or program malfunctions or any other errors, failures or delays. In no event we or any of our affiliates or service providers be liable for any lost profile, cost of procurement of substitute products or any incidental or consequential damages arising out of the use of or of the inability to use any part of the Site or services.
- You expressly agree that access to the Site and use of the services is at your own and sole risk. You understand that we cannot and do not guarantee or warrant that the Site or the services will be free of viruses, worms, Trojan horses or other code that may manifest contaminating or destructive properties. We do not assume any responsibility or risk for your access to or use of the internet, the Site or the services. You understand and agree that any products obtained through the Site is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from your activity.
- We are not responsible for any damages or losses resulting from technical failures when using the Site or following posted links. Any unreported use or abuse of glitches/bugs found on the Site will lead to account suspension and forfeiture of any active balance.
- Modifications to Terms and Conditions
- We reserve the right to add, edit, or remove any part of these Terms and Conditions for various reasons including legal compliance, commercial considerations, or customer service improvements. The most current version of these Terms and Conditions can be found on the Site. We inform users of any changes by posting a new version of the Terms and Conditions on our Site. It is your responsibility to review these Terms and Conditions regularly. If you disagree with any changes please stop using the Site. Continued use of the Site after the revised Terms and Conditions take effect implies your acceptance of these changes.
- Violations of law
- Access to the Site and use of the services in violation of any law is strictly prohibited. If we determine that you have provided or intend to purchase or provide any services in violation of any law, your ability to access the Site and use the services will be terminated immediately. We do hereby disclaim any liability for damages that may arise from you or any user providing any services that violates any law. You do hereby agree to defend, indemnify, and hold us harmless from any liability that may arise for us should you violate any law. You also agree to defend and indemnify us should any third party be harmed by your illegal actions or should we be obligated to defend any such claims by any party.
- Assignment and delegation
- We may assign any rights or delegate any performance under these Terms and Conditions without notice to you. You will not assign, delegate, or sublicense any of your rights or duties without our advanced written consent. Any attempted assignment or delegation in violation of this provision will be void.
- Severability
- If any provision of these Terms and Conditions is determined to be invalid, illegal or unenforceable, the remaining provisions shall continue in full force if the essential terms for each party remain valid, binding and enforceable.
- Governing Law
- These Terms and Conditions are interpreted and governed by the laws of the Republic of Cyprus. By using our services you implicitly agree to the exclusive jurisdiction of the Republic of Cyprus courts to resolve claims and disputes related to these Terms and Conditions or your use of our services in any way.
- Force Majeure
- We are not responsible for any failure to perform because of unforeseen circumstances or causes beyond our reasonable control, including: fire, flood, earthquakes, hurricanes, tropical storms or other natural disasters; epidemics, pandemics; war, riot, arson, embargoes, acts of civil or military authority or terrorism; fiber cuts; strikes, or shortages in transportation, facilities, fuel, energy, labor, or materials; failure of the telecommunications or information services infrastructure; hacking, spam, data breach, malware, or any failure of a computer, server, network, or software for so long as the event continues to delay our performance; and unlawful acts of our employees, agents, or contractors. We will do everything possible and use all available resources to find ways in which we could fulfil our obligations despite the Force majeure.
- Authorization and permission to send emails to you
- You authorize us to email you notices, advertisements, and other communications. This authorization will continue until you request us to remove you from our email list.
- Compliance
- The Site is available to users located all around the world, so it is upon you to assess whether visiting the Site or using our services follows any local laws and regulations. You are subject to the laws of the state, province, city, country, or other legal entity in which you reside or from which you access the Site. Whenever you are visiting the Site or using our services you will need to comply with these Terms and Conditions and any applicable laws, regulations, and policies. If any part of the Site or the services are not in compliance with your local laws, you may not use the Site and the services. If you open an account or use the Site while located in a prohibited jurisdiction, you will be in violation of the law of such jurisdiction and these Terms and Conditions, and subject to having your account suspended or terminated without any notice to you. You hereby agree that we cannot be held liable if laws applicable to you restrict or prohibit your participation. We reserve the right to restrict access to the Site in any jurisdiction.
- Changes to Site
- We reserve the right to make changes to any service hosted on our Site at any time.
- Support
- If you experience any issues using services on the Site, please contact our support: support@skincade.com.