Overview

1. This Know Your Customer Policy (the “KYC Policy”) is designed in order to provide you (the “Customer” or “you”) the explanations on how the verification procedure is applied by RUNE INNOVATIONS LTD, registration number HE457085, registered at Peiraios 30, 1st floor, Flat/Office 1 Strovolos, 2023, Nicosia, Cyprus (the “Company” or “we”) while using the services (the “Services”) introduced on the website https://skincade.com (or associated companies websites) (the “Site”) or app.

   By contacting us via options available on the Site or by using this Site and the Services you confirm you have read, understood, and accepted this KYC policy.

The purpose of KYC policy

1. This KYC Policy applies to the Company in cases when the Company's Customer’s deposits in his/her account (the “Account”) opened with the Company reaches a certain threshold or equivalent in total or in cases Company wish to prevent money laundering, terrorist financing or fraud activities happening in Site . To continue provision of the Services by the Company and use of the Account we might request documents to verify the identity of the Customer.

Identification of the Customer

1. For Customer verification purposes the Company may demand a standard set of identification data and documents, as well as additional documents. The minimum required data is the following:

   1. full legal name of the Customer;

   2. date of birth of the Customer;

   3. full address of the Customer;

   4. contact details (phone number and email address) of the Customer.

   5. full address of the Customer;

2. The following identity proof documents are acceptable for verifying identity and address of the Customer:

   1. copy of national ID card, passport or driving license;

   2. copy of passport;

   3. copy of driving licenses issued within EU or UK;

   4. any other proof document which is requested by the Company on an individual case.

3. The documents requested by the Company must be provided online in a way requested by the Company. Identification documents presented in any other way (e-mail, registered address, social platform accounts, etc.) will not be acceptable.

Provision of Services after verification

1. The Company will review and evaluate information/data and/or documents submitted for identity verification. If the Company will have additional questions to the Customer, the Customer will be contacted either online in Company’s platform or by email.

2. Upon the Customer’s identity verified, Customer can continue using Services and will be notified upon successful identity verification either online in Company’s platform or by email.

3. The Company is entitled from time to time to request information/data and/or documents to update Customer’s KYC file. The Company has full discretion to request the Customer whatever information/data and/or documents needed to mitigate the risks of money laundering and/or terrorist financing risks.

4. In case after receipt of information/data and/or documents from the Customer or Customer’s avoidance to provide information/data and/or documents it was determined that the Company cannot continue providing Services to the Customer, he/she will be contacted either online in Company’s platform or by email. Existing balances are returned to the Customer under the terms of service of the Company.

Contacting us

1. The Company can be contacted by e-mail support@skincade.com